Returns & Exchanges
At iBrush, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all eligible items. All returned apparel must be in its original condition, unworn and unwashed, with all tags still attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in the portal to ensure faster processing.
- 3.Ship It Back
Affix the pre-paid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.
